Effective date: April 21, 2023
Last updated on: April 21, 2023
a. This Website with the URL of http://www.rioe.business (“Website/Site”) is operated by RIOE Business Private Limited (“We/Our/Us”). We are committed to protecting and respecting your privacy. We do collect your personal information and process your personal data in accordance with the IT Act, 2000 (21 of 2000) and other national and state laws which relate to the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.
b. We collect your personal information in order to provide and continually improve our products and services.
d. All partner firms and any third party working with or for Us, and who have access to personal information, will be expected to read and comply with this policy. No third party may access or process sensitive personal information held by Us without having first entered into a confidentiality agreement.
a. From you directly and through this Site: We may collect information through the Website when you visit. The data we collect depends on the context of your interactions with our Website.
b. Through business interaction: We may collect information through business interaction with you or your employees.
c. From other sources: We may receive information from other sources, such as public databases; joint marketing partners; social media platforms; or other third parties such as:
I. Updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily.
II. Information about your interactions with the products and services offered by our subsidiaries.
a. We collect information primarily to provide better services to all of our customers.
b. We collect the following information from you when you use or signup on to our Website:
Name, email address, postal address and mobile number
c. When you visit our Site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address, access times, browser type, and language, and the website you visited before our Site. We also collect information about how you use Our products or services.
d. We automatically collect purchase or content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Seller, Top Rated, etc…
e. The full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; products and/or content you viewed or searched for; page response times; download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks, and mouse-overs).
g. Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and reject cookies. If you set your browser to reject cookies, some features will be unavailable. For more information on how to reject cookies, see your browser’s instructions on changing your cookie settings.
h. By using this Website, you are agreeing that We may advertise your feedback on the Website and marketing materials.
i. We will retain your information as long as we require this to provide you with the goods and services and for such period as mandated by the concerned laws.
j. If you opt to receive marketing correspondence from us, subscribe to our mailing list or newsletters, enter into any of our competitions or provide us with your details at networking events, we may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates and events.
a. We use the information we collect primarily to provide, maintain, protect and improve our current products and services.
b. We use the information collected through this website as described in this policy and we may use your information to:
I. Improve our services, Site and how we operate our businesses;
II. Understand and enhance your experience using our Site, products and services;
III. Personalize our products or services and make recommendations;
IV. Provide and deliver the products and services you request;
V. Process, manage, complete, and account for transactions;
VI. Provide customer support and respond to your requests, comments, and inquiries;
VII. Create and manage the online accounts you manage on our Website;
VIII. Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
IX. Communicate with you about promotions, upcoming events and news about products and services;
X. We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences;
XI. Protect, investigate and deter fraudulent, unauthorized or illegal activity.
a. Information about our users is an important part of our business and we take due care to protect the same.
b. We share your data with your consent to complete any transaction or provide any product or service you have requested or authorized. We also share data with our affiliates and subsidiaries, with vendors working on our behalf.
c. We may employ other companies and individuals to perform functions on our behalf. The functions include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring credit risk, and providing customer service.
e. We release account and other personal information when we believe is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, and protect the rights, property or safety of Us, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
I. Keeping track of items stored in your shopping basket.
II. Conducting research and diagnostics to improve the content, products, and services.
III. Preventing fraudulent activity.
IV. Improving security.
b. Our cookies allow you to take advantage of some of our essential features. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your shopping basket, proceed to checkout, or use any products or services that require you to sign in.
c. Approved third parties also may set cookies when you interact with Our services.
d. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies.
f. You can prevent the storage of cookies by choosing a “disable cookies” option in your browser settings. But this can limit the functionality of our services.
a. We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.
b. We work to protect the security of your information during transmission by using Secure Sockets Locker (SSL) software, which encrypts the information you input. SSL allows sensitive information such as credit card numbers, UID and login credentials to be transmitted securely.
c. We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling branded credit cards from the major card schemes.
d. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.
e. We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
f. It is important for you to protect against unauthorized access to your password and your computers, devices, and applications. Be sure to sign off when you finish using a shared computer.
g. Information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access.
h. Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.
To make it easy for users to share content on their preferred social networks, this Website includes plugins and/or buttons for various social networks. These plugins are designed to maintain user privacy and do not set cookies when accessing the page. However, cookies may be set if the plugin is used voluntarily. Any information collected via the plugin is subject to the privacy policies of the respective social networks.
We do not share your personal data with third parties without your prior consent other than:
I. With third parties who work on our behalf provided such third parties adhere to the data protection principles set out in the IT Act, 2000 (21 of 2000) and other applicable legislation, or enter into a written agreement with Us requiring that the third party provide at least the same level of privacy protection as is required by such principles;
II. To comply with laws or to respond to lawful requests and legal processes;
IV. In an emergency, including to protect the personal safety of any person; and
V. For the purpose of a business deal (or negotiation of a business deal) involving the sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or bankruptcy transaction or proceeding).
To use Our Website, you must be at least 18 years old or the age of majority in your jurisdiction. If you are under 18, you may only use Our Website with the consent and supervision of your parent or legal guardian. We will not be responsible for any consequences that may arise from a failure to comply with this requirement.
- We provide you with the ability to make choices regarding the collection and processing of your personal data. You may access your personal data and opt out of certain services provided by Us, subject to applicable laws. Please note that in some cases, your ability to control and access your data may be limited by applicable laws.
- If you no longer wish to receive promotional emails from Us, you can opt out by following the instructions provided in the emails. However, please note that even if you opt out of promotional emails, you may still receive non-promotional emails related to our business relationship. If you have any requests regarding your personal information, such as preferences, changes, or deletions, including opting out of sharing your information with third parties, please send an email to the address provided at the bottom of this document.
We reserve the right to modify this policy at any time, and any changes made will be reflected in the “Last Updated” date above. By continuing to use our services after any changes have been implemented and made available through our services, you are indicating your acceptance of the revised policy. If you do not agree to the revised policy, you should discontinue use of our services.
Upon subscribing to our newsletter, your email address will be used for marketing purposes until you choose to cancel the subscription. You have provided express consent to receive the newsletter, either separately or during the ordering process. You may withdraw your consent at any time, which will be effective for future emails. If you no longer wish to receive our newsletter, you can simply click on the unsubscribe link provided in the email footer.
We are committed to protecting your privacy, and if you have any concerns or complaints, please do not hesitate to contact us with a detailed explanation. We will do our best to address and resolve the issue promptly.